The security deposit is won at move-in, not at move-out.

Move-in and move-out inspections signed on the spot, and a service report as soon as something needs fixing. The mobile home is back in shape before the next guest arrives, not after the online review.

What's costing you

• "It was already broken": without a photographed move-in inspection, withholding part of the security deposit becomes hard to justify.
• Housekeeping reports the damage by text message; the manager finds out three days later.
• The end-of-season inventory takes a whole day, and the discrepancies never get billed.
• The technician shows up not knowing what they're there to fix, or which part to bring.

What ClicInSitu changes

• Property condition report: whole property, move-in or move-out, room by room, condition by photo. With Pro, the tenant signs on screen and the PDF goes to both parties.
• Pre-arrival property check: after housekeeping, before the guest arrives. "OK" is pre-checked: when everything is fine, there is nothing to enter. Photos are only taken when there is an anomaly, where they are useful.
• With Pro, the anomaly gets circled right on the check photo: handling it is better targeted, and whoever steps in knows exactly what to fix.
• Service report: the customer, what's been done, what's left to do — sent to the technician along with the photos.
• Every submission carries its date and place of origin. At move-out, the comparison with move-in is already possible.
• A seasonal worker is set up by scanning a locked QR code. They use it, they don't misconfigure it.

The move-in / move-out file sorts itself by property and date, and the tenant immediately receives their copy of the signed PDF. When the dispute comes up, the evidence is already there.

Every anomaly triggers a new line in the ticket board and goes to the right technician. An automatic reminder is sent when it hasn't been resolved within 48 hours.

The move-in and move-out inventories are matched up by location, discrepancies are highlighted, and the summary lands with the manager.