The manual covers everything, the FAQ gets straight to the point. Need more? Write to us: support@clicinsitu.fr.
14 illustrated sections: getting started, templates, usual details, sending, My sends, PDF and signature, automation, locked configuration, plans.
Pick your trade and follow a complete send, screen by screen: from the photo to the message received. Thirty seconds, pause whenever you like.
Switching between two sites, two plots, two clients? Long-press the template button at the bottom of the camera screen: ClicInSitu reopens the template you just left, without going through the list. Repeat the gesture as often as you change subject during the day.
In the template button's panel, long-press your everyday template and choose “Use at startup”: the app will open on it at every launch. The same long press offers “View template” to review its settings. No need to go through the settings, even on a phone in Locked configuration.
The site name, the plot, the vehicle: these answers come back with every send. In the ⋮ menu of the camera screen, “Usual details — ‹your template›” keeps them: they are pre-filled at the next send with this template, and you can still correct them before sending. The same entry is in the template button's panel.
In the ⋮ menu, tick “Ask for details after each photo”: the photo's questions appear right after the shot, instead of waiting for the send window. Nothing is blocking — “Later” moves the entry to the end. This setting belongs to the phone, not to the template: it applies to all your sends.
By default each photo weighs 3 to 5 MB: after a few photos, the send is split into several emails. In App settings → Photos and files → Photos and voice memos, choose the Compact definition — about 0.4 MB per photo, enough to fit a whole visit in a single email. To record, describe and show, it is more than enough most of the time; keep Maximum for the photos you will need to enlarge. The setting applies when the photo is taken: photos imported from the gallery are not reduced.
With silent sending, the email leaves on its own from the phone, nothing to confirm: you are already on the next photo, and every departure is logged in My sends. To turn it on: App settings → How emails go out → Silent sending, then say who provides your email (Google, Microsoft, or your provider) — a connection test checks everything before the first send. Your email app stays available at any time, and Share does not change.
When the template attaches a PDF report, the PDF report card in the send window shows a “What is sent” row: Photos and report, Report only or Photos only. Report only fits the whole visit into a single document; Photos only sends the original files. The choice applies to this send — tick “Remember for this template” to make it the rule. The row only appears if “Can be changed in the send window” is ticked in the template's settings.
Arrow and Circle hide other shapes. In the annotation editor, click Arrow a second time — or long-press it — to choose Line, Double arrow or Polyline; Circle, for Rectangle, Triangle, Polygon or Freehand. The button takes the name of the chosen shape and keeps it for the next drawings.
Outline an area vertex by vertex. Polyline and Polygon are not drawn in one stroke: each click places a vertex. Click the last vertex to finish a polyline, the first to close a polygon — the exact outline of a damp patch, a running crack, a plot.
A drawing can always be corrected. Click a drawing to select it: drag it to move it, pull the ⤡ handle to resize it (both ends of an arrow, the size of a text), click ✕ to delete it, or pick another colour. Click a selected text to correct it. No need to retake the photo.
No. No account, no sign-up, no password: the app works as soon as it's installed. You install it, you take photos, you send.
As many as you need. ClicInSitu automatically splits the send into several numbered emails (1/3, 2/3…) to stay under your mail provider's size limits. You don't have to calculate anything.
As many as you want, for free. The ready-made library of industry templates and your own custom templates have no limit on their number, on every plan. Pro and Business unlock sending and reporting features (PDF, silent sending, automation…), not a template count.
No. ClicInSitu sends your photos at their original quality, with their date and location information intact.
Yes, from the Pro plan onwards (€39, one-time purchase). ClicInSitu sends photos, voice memos and data to any HTTPS address (webhook), with signing — and if the network is down, the send goes out by itself when it's back. On the Business plan, this configuration is deployed and locked across your whole team. Details are on the Automation page.
No — the app has no server. Your photos, your voice memos, your information and your attached files go straight from your phone to the recipient you chose. Nothing passes through us, nothing is visible on our side. Details are on the Our commitments page.
Camera for photos, microphone for voice memos, location to timestamp and geolocate your shots. For a photo picked from the gallery, access to its original location keeps the location written in the file. Notifications, which are optional, tell you when a send has gone out, for example once signal returns; if you refuse them, My sends stays up to date. Nothing else — no access to your address book (to pick a recipient, the phone's own picker opens and the app only receives the one contact you chose), no files outside the app, and no data is ever sent to the publisher.
Not necessarily. With a Google (Gmail) or Microsoft (Outlook, Microsoft 365) account, you connect your account: you allow ClicInSitu once in the browser, with no password to create and none given to the app. Otherwise, the app offers presets for Gmail, Hotmail/Outlook (OAuth Microsoft), Orange, Free, Bouygues Telecom, SFR and OVH, or detailed settings for any other provider. With Orange, Free, Bouygues Telecom, SFR and OVH, your mailbox password is enough; only Gmail and Outlook require an app password, a separate code created once on their website. The manual walks through the steps. The password and the authorisation stay encrypted on your phone.
You send as usual. The report will be sent automatically once the network comes back. The My sends screen shows its status in plain language, and you can cancel a pending send.
With the Pro plan, the report is generated on your phone: your logo, the details you filled in, each photo with its date and GPS location, which opens in Google Maps, clean pagination — and the customer's signature if they sign on screen. The report is sent in addition to the photos, or instead of them: the photos are then in the report, and memos and files are still attached. Preview before sending.
Through MVT Conseil, as an annual subscription at a flat price per device range, scaling down with volume: contact us for a quote. You don't pay per exact device: your invoice doesn't move when an employee joins or leaves. It's an annual subscription: maintenance, updates and support included. Two other options exist: the prepaid 3-year licence, at a reduced price locked for the whole term, and the 90-day seasonal campaign for a peak in activity — on the dates you choose, and it stacks with an annual subscription for your permanent staff. You receive a licence key that activates offline — no activation server.
Because Business isn't just software: it's a commitment — 3-year maintenance, updates, support with a guaranteed response time, GDPR documentation. An annual licence funds that commitment over time. And if you'd rather pay once: the prepaid 3-year licence exists, at a reduced rate over the three years, with the price locked for the whole term.
The Pro licence is individual (one device). To equip a team, the Business plan is built for that, as an annual subscription matched to the device range you need to cover: centralized, locked configuration, QR deployment, support. If the Pro features are enough for you, each team member can also install the app for free, or buy their own Pro licence.
You move up to the next range whenever you want: you only pay the price difference, prorated for the remaining months, and your renewal date doesn't change. Your current key stays valid until its term — you install the new one at your own pace, with no race against the clock across phones. A reduction in fleet size, on the other hand, applies at the next renewal.
For temporary movements, you don't need to do anything: one device beyond your range is tolerated for 60 consecutive days, at no extra cost, to cover a replacement or the overlap between two phones. We know a fleet moves — a contract that ignored that would put you in breach for three weeks every time a phone breaks.
No. The 90-day campaign covers a peak in activity — harvest, camping season, a one-off job — on the dates you choose at order time, at a reduced price compared with a full year. It stacks with an annual licence for your permanent staff: seasonal phones stop by themselves at the end of the campaign, you have nothing to uninstall or claim back. A campaign isn't renewed automatically: the dates change each year, we simply remind you 45 days before last year's period.
They follow the Syntec index, capped at 5% a year. If we ever needed to change the pricing beyond that, you'd be notified 75 days before your renewal date — well more than the 30-day cancellation notice, so you genuinely have a choice. The notice will state the amount in euros, what you received during the year, and the steps to take if you don't wish to continue. A prepaid 3-year licence locks the price for its entire term.
By selling Pro and Business licences and through our services — not through advertising or your data. The app contains no advertising and no tracker. Details are on the Our commitments page.
The app is available in 16 languages, including four regional languages: Breton, Occitan, Basque, Catalan. Does a translation feel incomplete, or is your language missing? Write to us: we welcome contributions.
The Pro purchase goes through Google Play: the refund follows the Play Store policy.
Your forms are not imported: they are rebuilt in ClicInSitu in a few minutes, and your phones are set up by QR code. The step-by-step guide covers the seven steps, from listing your forms to cancelling the old tool.
Write to us, we'll get back to you.
support@clicinsitu.frFound a security flaw? security@clicinsitu.fr — acknowledged within 24 hours.