The report is sent from the field with its location.

Pothole, broken streetlight, illegal dumping, damaged street furniture: the field agent photographs it, classifies the risk, sends it. The technical department receives the exact, geolocated spot — not "somewhere near the school".

What slows the service down

• The report goes through a notebook, then a phone call, then a note — and gets lost along the way.
• "Near the gym": the response team spends twenty minutes looking before finding it.
• Field agents' data ends up with a vendor, on cloud servers whose subcontracting chain no one can describe.
• A full asset management system just to report a pothole: over budget, over deadline, beside the point.

What ClicInSitu changes

• Street issue report: sector, type — roadway, lighting, illegal dumping, street furniture, signage, green spaces — and urgency. The type is chosen from a list, so it can be sorted the moment it arrives: that's what lets it route to the right department without anyone having to read through it.
• The link to the GPS position travels with the report. The team goes to the exact spot, not the neighbourhood.
• With Pro, the faulty pole or the pothole is marked up right on the photo: the team knows what it's dealing with before it even sets off.
• No vendor server, no account to create, no subcontractor: the data doesn't leave your chain.
• Annual subscription by device tier, priced on request — an amount that clears as a purchase order, not a tender.

The app has no vendor server, no user account, no advertising SDK. Reports go to your addresses and to your automation, in the environment you chose.

The automation runs in your own environment — n8n, Make, Power Automate, or any HTTPS address (webhook) — and feeds the tools you already operate. With the Street issue report template, type and urgency arrive as standard values: sorting happens on its own.

The Street issue report and Safety inspection templates install on each phone with a single scan. Configuration pushed and locked onto the phones, settings protected by PIN: if you wish, with the Business plan, no MDM required (software that centrally manages a fleet of phones, such as Microsoft Intune). With an MDM, you can also withdraw the licence from a single device.